Utmost discretion
All our shipments are dispatched in discrete boxes.
Élite Seeds only requires the minimum information necessary to process your order and all the information provided is treated with the strictest confidence in compliance with Organic Law 15/1999 of 13 December on Personal Data Protection and Law for the Information Society and Electronic Commerce Services (Ley de Servicios de la Sociedad de la Información y de Comercio Electrónico LSSI-CE).
Our shipments are discreet and there are no indications on the outer packaging in relation to its content or the name of our store.
It usually takes one or two days to ship orders, provided that we have the ordered items in stock. If this were not so, we would get in touch with in order to enquire which option you would prefer:
The available items will be sent immediately and the remaining items will follow in a second delivery (although this may mean that you will have to pay more shipping costs).
Wait until we receive all the missing items in order to receive the entire order at the same time.
Request a refund for your order.
Once the order leaves our shop you will be receiving an email informing you of the shipment number and telephone number of the shipping agent so that if you so require, you can contact them to specify a delivery time.